Payment policy

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Last updated: 04/23/2024

Should you have any questions about our Payment Policy, or if you would like to exercise any of the rights available to you,

please contact us at Hoang Ngan 136, Hanoi, Hanoi, 10000, Vietnam or email us at service.lofitown@gmail.com.

This Payment Policy is designed to ensure transparency and convenience for customers shopping at Lofi Town Shop.

1. payment methods

We accept payment via the following methods: credit card, debit card, PayPal, and bank transfer.

2. payment security

All your payment information is securely processed and protected. We do not store your card details on our system.

3. order confirmation

Upon successful payment, you will receive an order confirmation email from us with detailed information about your order.

4. order cancellation and refunds

You can cancel your order and receive a full refund if requested before the order is processed and shipped. Once the order has been processed, we cannot cancel the order or provide a refund.

5. shipping fees and taxes

Shipping fees and taxes (if applicable) will be clearly displayed during the checkout process.

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Address

Trade name: Lofi Town

Email: service.lofitown@gmail.com

Physical address: Hoang Ngan 136, Hanoi, Hanoi, 10000, Vietnam

Phone number: +84 936190533

Company number: 0108492371

Customer service: Monday to Friday from 9 AM to 5 PM

Title

LOFI TOWN

SIGN UP

Make sure to sign up to our monthly newsletter to receive news about upcoming merch drop

Address

Trade name: Lofi Town

Email: service.lofitown@gmail.com

Physical address: Hoang Ngan 136, Hanoi, Hanoi, 10000, Vietnam

Phone number: +84 936190533

Company number: 0108492371

Customer service: Monday to Friday from 9 AM to 5 PM

Title

LOFI TOWN