Frequently asked questions

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YOUR QUESTIONS

Have questions? We’re here to help

Lofi Town offers a variety of products including clothing, accessories, and merchandise related to the lo-fi culture.

You can make purchases directly on our website at [website link] or through our online sales channels.

We provide global shipping services. Specific delivery times and shipping fees will depend on your shipping address and the shipping method you choose.

If you're not satisfied with your order, please contact us within 14 days of receiving it to request an exchange or return. See more details about our exchange/return policy on our Refund Policy.

You can reach out to us via email at service.lofitown@gmail.com or through our website at Contact Us.

We regularly hold promotions and offer discount codes for customers. Stay tuned to our website and social media channels to not miss out on saving opportunities!

You can learn more about us and our operational philosophy at [about page link].

To stay updated on the latest news and receive information about new products and promotions, subscribe to our newsletter on the website or follow us on social media.

If you're interested in collaborating with us, please contact us via email at service.lofitown@gmail.com.

We respect the privacy rights of our customers and comply with data privacy regulations. For more information, please refer to our privacy policy at Privacy Policy.

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Address

Trade name: Lofi Town

Email: service.lofitown@gmail.com

Physical address: Hoang Ngan 136, Hanoi, Hanoi, 10000, Vietnam

Phone number: +84 936190533

Company number: 0108492371

Customer service: Monday to Friday from 9 AM to 5 PM

Title

LOFI TOWN

SIGN UP

Make sure to sign up to our monthly newsletter to receive news about upcoming merch drop

Address

Trade name: Lofi Town

Email: service.lofitown@gmail.com

Physical address: Hoang Ngan 136, Hanoi, Hanoi, 10000, Vietnam

Phone number: +84 936190533

Company number: 0108492371

Customer service: Monday to Friday from 9 AM to 5 PM

Title

LOFI TOWN

SIGN UP

Make sure to sign up to our monthly newsletter to receive news about upcoming merch drop

© 2024 LOFITOWN.

Title

LOFI TOWN

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Make sure to sign up to our monthly newsletter to receive news about upcoming merch drop

Title

© 2024 LOFITOWN.

LOFI TOWN